Chapter 8: How to Interest People
"Talk in terms of the other person's interests." When you talk to someone it is best to talk about the things they want to talk about. No one wants to hear about another person all the time, they mainly want to talk about themselves.
Chapter 9: How To Make People Like You Instantly
"Make the other person feel important-and do it sincerely." Making someone feel important, and letting them know you think they are, is a great way to make people like you. Most people tend to dislike self centered people who only care about themselves.
Chapter 10: You Can't Win An Argument
"The only way to get the best of an argument is to avoid it." I always try to avoid arguments in any situation. Getting into arguments will get you no were, except in circles. Ignoring a person who is trying to fight with you is the best route to go.
Chapter 11: A Sure Way Of Making Enemies-And How To Avoid It
"Show respect for the other person's opinions. Never say, "You're wrong."" saying "You're wrong" in real life has the same effect if you say it in an improve play, things will get awkward. People don't like to hear that they are wrong, even if they are.
Chapter 12: If You're Wrong, Admit It
"If you are wrong, admit it quickly and emphatically." Even if you don't like to be wrong, most times you realize that you are. Admitting that you were wrong is the best way to keep people on your good side.
Chapter 13: A Drop Of Honey
"Begin in a friendly way." When you meet someone for the first time, or even wake up in the morning, it's best to be cheerful and friendly, most people don't like a grumpy person.
Chapter 14: The Secret Of Socrates
"Get the other person saying "yes, yes" immediately." Getting someone to agree with you is very important, if they agree with you, you can trust that they will back you up at later times.
Chapter 15: The Safety Valve In Handling Complaints
"Let the other person do a great deal of the talking." Listening to the other person, even if you don't care what they are talking about, is a good way for them to like you. People like to talk, they don't like to listen.
Chapter 16: How To Get Cooperation
"Let the other person feel that the idea is his or hers." people like to feel clever or smart, so letting them think an idea is theirs will boost their esteem and make them like you more.
Chapter 17: A Formula That Will Work Wanders For You
"Try honestly to see things from the other person's point of view." seeing things from the other person's point of view can help you understand what they are going through, it can help you know how to comfort them and help them.
Chapter 18: What Everybody Wants
"Be sympathetic with the other person's ideas and desires." This is kind of like not telling people that they are wrong. Make sure to not try and change a persons idea to much or else they could become offended.
Chapter 19: An Appeal That Everybody Likes
"Appeal to the nobler motives." Don't be the bad guy. Try and be a good person and have good goals.
Chapter 20: The Movies Do It. Tv Does It. Why Don't You Do It?
"Dramatize your ideas." Making your ideas more dramatic will make them more appealing to the person your telling them to.
Chapter 21: When Nothing Else Works, Try This
"Throw down a challenge." People like to win, so giving them a challenge gives them the chance the win.
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